Hale Kamaʻāina Mortgage Program – Contact Support

Program Contact Directory

Program Administrator – eHousingPlus

Lender Training (Help with access to eHP University)
[email protected]

Lender User Access Credentials
[email protected]

Program Eligibility Questions
[email protected]

eHP Compliance File Deficiencies – Use eHP FrontPorch
Access eHP FrontPorch Portal

Loan Specific Questions – Post a note in eHP FrontPorch using Collaboration Station
Access Collaboration Station

eHP System Errors
[email protected]

Master Servicer – The Money Source

Underwriting Scenarios and Guideline Questions
[email protected]

Questions or support needed on conditions with active loans
[email protected]

Questions on adjustments needed on purchase advice
[email protected]

HHFDC – Hale Kamaʻāina Mortgage Team

General program questions and support
Email: [email protected]
Phone: (808) 587-0578